Refunds and Exchanges
Paw Fection Hub is committed to your satisfaction. If you are not happy with your purchase, we offer a hassle-free return and exchange policy.
Eligibility for Returns and Exchanges:
- You may return or exchange an item within 30 days of purchase, provided it is in its original condition with tags attached and unopened (if applicable).
- We do not accept returns or exchanges on items that have been used or damaged.
- To initiate a return or exchange, please contact us at info@pawfectionhub.com with your order number and the reason for your return. We will provide you with instructions on how to return the item(s).
Refunds:
- Once we receive your returned item(s), we will inspect them and issue a full refund to the original payment method within five business days.
- Shipping costs will not be refunded unless the return is due to an error we made.
Exchanges:
If you wish to exchange an item for a different size or color, please indicate this in your email to info@pawfectionhub.com. We will ship the replacement item(s) to you once we receive your return.
Please note that you are responsible for the cost of return shipping. We reserve the right to modify this return and exchange policy at any time.
If you have any questions regarding our return and exchange policy, please do not hesitate to contact us at info@pawfectionhub.com.